Need help with FitnessLi? We’re happy to assist. The fastest way to reach us is by email — we usually reply within a few business days.
Operated by: Mindroshan UG (haftungsbeschränkt), Gifhorn, Germany
Common questions
Manage or cancel a subscription
Premium is billed by Apple or Google, so subscriptions are managed in your store account:
- iPhone/iPad: Settings → your name → Subscriptions → FitnessLi
- Android: Google Play → profile → Payments & subscriptions → Subscriptions
Refunds are handled by Apple or Google under their respective policies.
Restore a purchase
If Premium isn’t showing after reinstalling or switching devices, open the app’s paywall and choose Restore purchases while signed in to the same store account you bought with.
Health & fitness permissions
FitnessLi reads Apple Health / Health Connect data only with your permission. You can review or revoke this any time:
- iOS: Health app → Sharing → Apps → FitnessLi
- Android: Settings → Security & privacy → Health Connect
Delete your account and data
Open the app and go to Profile → Account → Delete account. This permanently removes your data from our servers. Cancel any active subscription separately in your store account.
Your privacy rights
To access, correct, export, or erase your data, or to ask a privacy question, email info@mindroshan.com. See our Privacy Policy for full details.